Open Letter to Lenovo August 5, 2006Posted by rjdohnert in Opinions.
To: Whom it may concern
Subject: Novell support on Lenovo systems
It has come to my attention that Lenovo intends to preload Novell SUSE Linux preloaded on one class of your ThinkPad series. I have been an IBM customer for many years and even recently Lenovo. What concerns me is not Linux. I am a user of Linux. Novell has increasingly taken to not listening to customer demands and has banned proprietary modules from being used in its product thus putting a stranglehold on its user base and using its product more of a politically biased platform. I am suggesting that Lenovo look at fully supporting a alternative Linux distribution as well as SUSE Linux. Xandros, PCLinuxOS, or Mandriva are easy to use and capable Linux distributions targetted to a wide variety of your customer base. Unless I see full support for an alternative Linux distribution other than Novell consider my recent purchase of Lenovo equipment, May 2006, my last. I do not support a company that considers political fencing such as Novell over customer satisfaction and I do not support Partners of any company that does so.
Thank you for your time.
Roberto J. Dohnert